In recent years, online gaming platforms have gained immense popularity in the United Kingdom, providing users with an array of entertainment options. Among these is Casino Infinity, a relatively new player on the scene that has managed to gain traction among gamers due to its diverse offerings and sleek interface. This review aims to provide an exhaustive analysis of the brand's features, regulations, and overall performance.

Brand Overview

Casino Infinity was established in 2019 by E-Gambling Montenegro Ltd, a company registered under the laws of Gibraltar. Its sister site, SportsInfinity, offers sports betting services. The casino operates casino-infinity.co.uk on a Curacao license ( sublicense number: 1668JAZ) and utilizes the most recent 128-bit encryption technology to ensure player security.

Casino Infinity has garnered attention for its vast game selection, ranging from classic slot machines to progressive jackpots, table games, live dealer experiences, video poker, and lotteries. The website's color scheme is predominantly a deep blue hue that complements the brand name well. Navigation through various sections of the site can be somewhat complex due to an excessive use of buttons on certain pages, but overall, it remains intuitive for users.

Registration Process

Joining Casino Infinity begins with navigating to their official homepage and selecting the 'Register' option at the top right-hand corner. Users must provide a valid email address, choose a username and password combination, enter personal details (date of birth, first name, last name), select currency preference (£GBP or €EUR) from the dropdown list, and set account limits.

Casino Infinity has introduced an instant-play registration feature that allows new users to register directly through the main menu. This streamlines the process somewhat but results in missing out on some data validation due to lack of phone verification step post initial registration.

Account Features

Players can personalize their gaming experience at Casino Infinity by customizing their profile details and setting limits for bets, deposit amounts, loss levels, or any specific time intervals per day. Users gain access to the 'My Account' section upon logging in, providing insights into all ongoing sessions within the dashboard view. Managing bankrolls through this menu also grants flexibility regarding pending funds, session history tracking.

Bonuses

The brand offers a generous Welcome Bonus for new players: 100% up-to-date match on first three deposits plus 20 free spins – £/$500 + 50 FS overall with wagering requirements set at x35. Wager-free games and no-bet bonuses contribute towards clearing those conditions quickly enough, but their value is reduced considering that slot machine percentages in this platform are significantly lower than market average.

Payments and Withdrawals

Players have numerous payment options available on Casino Infinity: Skrill, PayPal, Mastercard, VISA, Neteller, Poli (exclusive for players outside of European Union countries), Postepay. Payment processing times can vary depending upon the selected method; however, all transactions are processed within 24 to 48 hours.

Game Categories

Casino Infinity houses over one thousand video games from top providers such as Microgaming, Pragmatic Play, Yggdrasil Gaming and others to expand its offering including slots with a range of progressive jackpots up to the impressive Mega Fortune Dreams (£13.1 million jackpot).

Their collection consists of slots, table games (e.g., Roulette European, Blackjack Classic), live dealer options (like baccarat) video poker varieties like Jacks or Better, and even lottery tickets – although there isn't any comprehensive section dedicated specifically for lotteries within site navigation.

Software Providers

As already mentioned above the Casino Infinity partnered with following top-tier developers:

• Microgaming , which brings a wide variety of slots games including progressive titles such as Mega Moolah (£13.1 million jackpot won in January).

Other prominent partners on board include Yggdrasil, Quickspin and Novomatic to name just a few.

Mobile Version

Casino Infinity boasts mobile compatibility across all devices with an iOS or Android operating system (6/10 or above), although user experience is slightly compromised due to excessive page loading times. Users will be pleased to know that every single feature available on the desktop version has its equivalent in mobile form, which can now include online tournaments.

Security and License

Regulatory compliance underpins Casino Infinity's robust security mechanisms:

• It adheres strictly to strict terms enforced by EU legislation
• As stated before, holds valid Curacao gaming license

However, when considering real player protection within the website it leaves a lot wanting, with obscure conditions for handling sensitive information in its 'Data Privacy Notice', lack of self-exclusion features and little clarity regarding actual identity verification process.

Customer Support

The casino offers multi-lingual customer support via Live Chat (2 languages supported). While the staff is available between 10 am until 6 pm Monday to Thursday, users report an unsatisfactory response time in case of a sudden session closure – which might indicate overreliance upon pre-programmed responses.

Users may submit form emails for more generic questions, but only have access to three categories:

• Registration support
• Account management
• Cashier-related inquiries

In addition customer service can also be reached via telephone at +1 800-424-4276; however the operator will initially want you to check that answer box before actually talking with them – not exactly what one would call helpful.

User Experience

Although overall user experience has seen improvements since its launch, navigational depth and search functionality can confuse players. This might result in frustration as locating a specific game may take more time than desired due to poor filtering capabilities offered on the platform's interface pages. One potential drawback here is having insufficient space dedicated specifically for 'Popular Games' – though it's relatively easy once you've spent some time getting familiarized.

Performance

Website load speed leaves room for improvement; results yielded by Pingdom indicated 1,7 seconds loading over a high-speed internet connection during testing period. Despite encountering no major issues while browsing through different pages of the website there may be instances where slower networks (lower than Mbps) cause noticeable delays in rendering web content – however such an instance hasn't been documented.

Overall Analysis

In conclusion to Casino Infinity review, our analysis did not find many inconsistencies across its systems apart from minor user interface improvement suggestions. Overall performance remains solid but somewhat hampered by slow load times experienced occasionally during mobile and non-moderate internet speeds use; the range of banking options available contributes positively towards an ideal playing experience at all levels – novice or otherwise seasoned players alike.

In terms of security concerns regarding self-exclusion features it may indicate the site is still working on establishing solid connections between data gathered via this mechanism.